CFC OpenAthens Frequently Asked Questions

How to log in to CFC OpenAthens through Summon

  1. Go to this link.
  2. Click on "Login to access full text and more content" found on the upper right of the webpage.
  3. Enter your CFC OpenAthens login credentials. If you are successful, you will be returned to the Summon search page.

Forgot or Change Password

  1. Go to this link.
  2. Click on " Log In" at the top of the page. Once you are logged in, click on "My Account."
  3. Select "Change PIN." Follow the instructions on screen and click "Update." Your PIN is now changed.

CFC OpenAthens FAQ

How long will I stay logged in to OpenAthens before my session expires?

An OpenAthens session will last on a single browser for up to 8 hours unless closed or inactive for a significant period.

I have forgotten my username. How do I log in?

Contact irc@cfc.dnd.ca if you have forgotten your username.

I have forgotten my password. How do I reset it?

  1. Go to this link to reset your password.
  2. Click on "Log In" at the top of the page.
  3. Then click on "Forgot my PIN," enter your barcode and click on "Submit."

I would like to change my password. How do I change it?

  1. Go to this link to reset your password.
  2. Click on "Log In" at the top of the page.
  3. Once you are logged in, click on "My Account."
  4. Select "Change PIN."
  5. Follow the on-screen instructions and click "Update."

Why am I receiving an OpenAthens error message?

Go back to your previous browser page and click the original link again. If you have no back button, navigate to the page you were originally on by reopening your browser or retyping the URL and clicking the desired link. Clearing your cache regularly also helps prevent this issue.

How do I sign in to the CFC Libby application?

To access CFC Libby, please follow these steps:

  1. Open the Libby app and select the hamburger icon.
  2. Under the "Your Libraries" heading, click on "Add Library."
  3. Type "Canadian Forces College" and press enter. From the list of libraries, select "Canadian Forces College."
  4. Click on 'Sign in With My Card.'
  5. Choose "Canadian Forces College" and click "Next" to proceed to the OpenAthens login screen.
  6. Enter your OpenAthens credentials to gain access to all CFC Libby resources.

I am having trouble accessing a specific resource through OpenAthens. What should I do?

We apologize for the inconvenience you are experiencing. Please try the following steps:

  • Ensure you are logged into OpenAthens using your CFC IRC credentials.
  • Clear your browser cache and cookies, and try accessing the resource again.
  • Make sure you are accesssing the resource through the IRC's resource page, here.

If the issue persists, please send us an email with the following details so we can assist you better:

  • The name of the resource that you are trying to access.
  • The exact error message that you are receiving.
  • The browser and device that you are using.
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OpenAthens for CFC Staff

CFC OpenAthens Link Generator

Use the Athenizer to create links to library content. Copy and paste a persistent link to an article, ebook, or journal to generate a URL that will allow you to authenticate.

Steps:

  1. Go to this link.
  2. Enter an URL into the text box and press enter.
  3. Copy the generated link. This URL will require users to authenticate.

CFC OpenAthens Link Generator for Course Curriculum

What is the OpenAthens Link Generator?

OpenAthens Link Generator is a tool that allows you to create links that authenticate users through OpenAthens to access CFC resources.

How do I use the OpenAthens link generator?

Copy and paste a persistent link to an article, ebook, or journal to generate a URL that will allow you to authenticate. If you are unsure about the persistent link, please contact the IRC.

Steps:

  1. Go to https://go.openathens.net/generate/cfc.forces.gc.ca/72392695.
  2. Enter URL into the text box and press enter.
  3. Copy the generated link. This URL will require users to authenticate.

Why do I get an error message?

The Link Generator checks if the URL points to an available resource. If a link is not recognized as an OpenAthens resource or has not been set up to work with the OpenAthens Redirector, the Link Generator will return an error message.

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